Dear Guest's, thank you for choosing Residenza AquaLaguna, we provide below all the information necessary to make your stay even more pleasant. We have put a lot of effort into the equipment of the apartment and appreciate a careful and respectful treatment of the accommodation and the inventory. By a proper treatment of the apartment, you will help us to continue to provide the Residence on these terms.
The following house rules should be a help for your harmonious stay. We trust that you agree to the necessity and accept the benefits of the given rules and guidelines.
If you miss or need anything concerning the facility, please contact us with confidence. All things that are in the apartment or in the outdoor area, may and should be used by the guests. Please handle all the equipment and inventory carefully and treat the property with respect and care. Please also take care that your fellow travellers comply with the rental conditions. Nobody will intentionally damage things in the accommodation, but it can happen to anyone that things break. We are pleased if you inform us about damages and we do not have to find out after your departure or when the next tenants move in (the inventory lists the essential furnishings that serve as a guide).
The tenants are liable for damage, as far as you, your fellow travellers or guests have caused them or for other reasons (here are not minor details, such as a broken glass meant). If the keys are lost, the lock cylinders will be replaced by the locksmith for safety reasons. The guest has to pay for the resulting costs. Broken furniture, furnishings, etc. must be reported to the landlord immediately and will be charged.
It is forbidden to include more people in the rental property than stated in the booking confirmation. In case of violation, we make use of our house rights and resolve the lease immediately.
Please note that dishes are only returned to the cupboards when washed, the same applies to cutlery, pots and utensils that you have used, especially coffee machines etc. Please do not put any wet glasses upside down in the cabinets. Please put your rubbish into the existing garbage bags outside in the opposite street spot (Usually picked up daily at night). When you leave, if possible, the kitchen should look again like what you found.
In the dish sink, washing sink, shower, and toilet no waste, leftovers, harmful liquids or similar may be allowed to be thrown or poured in. Hygiene articles (sanitary napkins, tampons, cotton swabs, etc.) belong in the provided waste container in the bathroom and must be disposed of in the residual waste bag before departure. Note: No hygiene products should be disposed of in the toilet bowl as this may lead to severe blockages.
TV – Please do not rearrange the units according to your wishes. Furniture from the inside should not be brought outdoors.
All beds are with sanitary pads provided, which are cleaned regularly. Please do not remove these covers.
For all areas of the house a general smoking ban applies. Please use the terrace. Also, we ask you to dispose of the cigarette remains and not to use the terrain or the property behind the walls. Here there is a high risk of fire, especially in summer! Ashtrays are available and should be used. If this is not respected, a cleaning fee of 250, – € will be charged.
Please use the seat cushions for the terrace furniture overnight and in rainy weather only on the terrace and only store them in the kitchen during rainy weather. It is not allowed to use interior/inside furnishings in the outdoor area.
Please make sure that the Hot Tub is turned off before you leave the terrace! This is necessary because it could lead to dangerous situations. Please also make sure that the Hot Tub is turned off upon your departure.
Windows and doors should be closed when leaving the apartment to avoid damage caused by bad weather. In the area, unpredictable downwind winds can occur even in good weather periods. Please also make sure when leaving the apartment, that all lights and electronic devices are turned off – the environment and landlords are grateful! The landlord is not liable for valuables of the tenant. Furniture and hand and bath towels from the interior should not be carried outside or brought to another apartment. In addition, we ask you not to use the hand and bath towels from our house as beach towels. There are separate beach towels available.
not possible and not allowed. Please do not leave any stray cats and dogs in the apartment or in the hallway. As cute as they look, they are wild animals that feel trapped in closed spaces and pollute.. Please do not feed animals on our property.
We ask our guests on the day of departure to leave the apartment by no later than 10:00 am in the morning. The apartments are available from 16:00 pm in the afternoon. If needed we can vary here, if you contact us beforehand.
The landlord is entitled to terminate accommodation contracts (including the use of the apartment) with immediate effect. Based on his house right the landlord can exclude single or all holiday guests, in case the holiday guests damage the safety or the reputation of the apartment, harms or bothers other guests, residents, passers-by or neighbours. Particularly in case of repeated violations against regulations of the house rules by single or all holiday guests issued in the house, as well as damage, soiling or the theft of the apartment property, entitled to immediate termination by the landlord.
The whole apartment is delivered to the guests in perfect order and cleanliness. Cleaning service is available at the apartment for free of charge depending on the length of your stay. Additional cleaning is also possible if required and we kindly ask you to communicate your cleaning request to us. Additional cleaning (which includes room cleaning, towel change and bed sheet change) costs 35€/ rooms/ day.
- The lounge with the hot tub and the sun terrace are located on the top floor can be used by all occupants of the apartments and should be used at your own responsibility.
- Please preserve the rented accommodation and treat the furniture and equipment of the apartments with care. To ensure you have a pleasant stay and avoid possible misunderstandings, please read the house rules. For anything not explicitly mentioned, reference is made to the regulations in force, to the good taste and common sense of each in the interest of all.
- Every time you leave the accommodation it is mandatory: turn off the lights, appliances, TV, the air conditioner, close the taps and so on.